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Privacy Policy

This Privacy Policy describes how your personal information is collected and used when you visit or make a purchase from www.houserac.com (the "Site")

YOUR PERSONAL INFORMATION

When you purchase anything from our store, as part of all process, we gather the personal information that you give us such as name, email address, contact number and address. When you peruse our store, we instantly get your computer’s IP address in order to provide us with information that provides us with information about your browser and the operating system.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your personal information that we collect to fulfil any orders placed through the "Site" for: processing orders and payments, to arrange delivery and providing you with invoices/order confirmation; to communicate with you and screen for fraud and loss prevention activities. 

EMAIL MARKETING

With your authorization, we may send Emails about our store, new products and other updates.


AGREEMENT 

When you give us your personal details to place your order or arrange for a delivery, authenticate your credit card or return a purchase, we imply that your agreement to us collecting it and using it for that particular purpose only. If we inquire about your personal details for another reason, like marketing, we shall either ask you directly for your indicated approval or offer you a chance to say no.
How do I withdraw my consent: If after you accept the agreement, you change your observance, you can extract your agreement for us to contact you, use or disclosure of your personal details, at any time, by contacting our support at info@houserac.com
We are using a secure hosting service that is Secured with Secure Sockets Layer. Your information is stored in our databases is highly secured. Our server saves your data on a database, protected behind a firewall.

TAKING YOUR PAYMENT

We use your card information and address information to process your transaction via our third-party payment processors. If when checking out you select the option requesting us to save your card details for future use, we use a secure method called tokenisation, which means no one can see or copy your details. If you select a straight payment gateway to make your purchase, then our server stores your credit card data. Your data is encrypted via Payment Card Industry Data Security Standard (PCI-DSS). Your purchasing transaction data is kept until it is necessary to complete your transaction. After completion of your transaction, your transaction information is deleted.
All direct payment gateways follow the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a combined effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help guarantee the secure handling of credit card information details by our store.

SECURITY

To secure your personal information, we take sensible safety measures and follow industry best practices to ensure it is not inappropriately misplaced, misused, utilised, revealed, transformed or destroyed. If you provide your credit card details, your information is encoded using a secure socket layer (SSL) and saved in encrypted form. Although no technique of transmission on the Internet is 100% secure, we adhere all PCI-DSS necessities and implement approved industry standards.